Check equipment in

Check equipment in

Checking in a unit receives it back from a customer. You can do it the fast way with scan mode, or one unit at a time from its detail page.

Option A: Check In scan mode (scan and go)

1. On the Scan page, set the mode picker to Check In.
2. Scan any unit that is out or in transit. TrackDME checks it in automatically, plays a success chime, and shows "Checked in: {name}."
3. Keep scanning. This mode is built for receiving many returns quickly, with no form in between.

If you scan a unit that is not actually out, you will hear an alert buzz and a message like "This unit is already in the warehouse." In Check In mode there is no form, so the location and note steps below apply to the button method.

Option B: the unit's Check in button

1. Open the unit's detail page (search on the Units page or scan it in Normal mode).
2. For a unit that is out or in transit, click Check in from {Customer}.
3. Fill in the short check-in form:

• Location (optional). Pick where the unit goes, or leave it as "Unassigned."
• Note (optional). Record anything useful.

1. Confirm.

Where the unit lands

By default, a checked-in unit goes straight back to In warehouse. If your org has turned on reprocessing in Company settings, a check-in that matches your setting (all products, or a flagged product type) lands in Awaiting reprocessing instead (you will see "Checked in, now awaiting reprocessing"), and it cannot be re-rented until someone marks it sanitized.

To move a unit from Awaiting reprocessing back to In warehouse, see Reprocessing and sanitizing. Every check-in is written to the unit's History timeline.

For background on the concepts, see check-in and reprocessing.

Next steps

• Reprocessing and sanitizing
• The scan loop